~15 min

Severity vs priority

Technical impact versus urgency to fix.

Two different axes

Severity measures the defect's technical impact on the system. Priority measures the urgency with which the business wants it fixed. They are independent: a defect can be very severe but low priority, and vice versa.

Severity vs priority (examples)
CaseSeverityPriority
The app crashes when payingHighHigh
Wrong logo on a rarely visited pageLowLow
Typo in the company name on the homepageLowHigh
Rare crash that almost never happensHighLow

The tester proposes the severity (knows the technical impact); priority is usually decided by the business or product owner.

QuestionToca para voltear

A typo in the company name on the homepage: severity and priority?

What does a defect's priority measure?

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Severity vs priority | PlayQAcademy